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Inhaltsverzeichnis

Seite 1 - Maintenance and Service Guide

HP Pavilion TouchSmart 11 Notebook PCMaintenance and Service Guide

Seite 2

Category DescriptionHard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thicknessSupport for Serial ATASupport for Accelerometer ha

Seite 3 - Safety warning notice

Category DescriptionKeyboard/pointingdevices91%-size, textured, island-style keyboard (no numerical keypad)Touchpad requirements:●2013 Touchpad●Taps e

Seite 4

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the displ

Seite 5 - Table of contents

Item Component Description(4) HP TrueVision HD Webcamera Records video, captures still photographs, and providesaccess to video conferences and online

Seite 6

Buttons and speakersItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is

Seite 7

KeysItem Component Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

Seite 8

LightsItem Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a power-saving state. The comput

Seite 9 - 1 Product description

TouchPadItem Component Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also su

Seite 10

Left sideItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to

Seite 11

Right sideItem Component Description(1) Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earb

Seite 12

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Seite 13

BottomItem Component Description(1) Service cover Provides access to the hard drive bay, the WLAN moduleslot, and the memory module slot.CAUTION: To p

Seite 14 - Buttons and speakers

3 Illustrated parts catalogLocating the serial number, product number, andmodel numberYou may need the information shown in the following illustration

Seite 15

Computer major components14 Chapter 3 Illustrated parts catalog

Seite 16

Item Component Spare part number(1) 11.6-inch, AG, SVA, LED TouchScreen display assembly (includeswebcamera/microphone module and wireless antenna cab

Seite 17 - TouchPad

Item Component Spare part number Equipped with an AMD A6-1450 processor, a graphics subsystem with UMA memory,and the Windows 8 Standard operating sy

Seite 18 - Left side

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 500-

Seite 19 - Right side

Miscellaneous partsComponent Spare part numberAC adapter65-W HP Smart AC adapter (non-PFC, 4.5-mm) 710412-00165-W HP Smart AC adapter (non-PFC, EM, 4.

Seite 20

Spare part number Description490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)490371-AD1 Power cord for use in South Korea (3-pin, black,

Seite 21 - 3 Illustrated parts catalog

Spare part number Description730895-031 Keyboard/top cover for use in the United Kingdom and Singapore (includes keyboard cableand TouchPad)730895-041

Seite 22 - Computer major components

4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro

Seite 23

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Seite 24

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Seite 25 - Mass storage devices

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Seite 26 - Miscellaneous parts

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Seite 27

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Seite 28

5 Removal and replacementprocedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

Seite 29 - 4 Removal and replacement

BatteryDescription Spare part number3-cell, 36-Wh, 3.20-Ah, Li-ion battery 729892-001Before removing the battery, follow these steps:1. Turn off the c

Seite 30 - Drive handling

Service coverNOTE: This section applies only to computer models equipped with an Intel processor.Description Spare part numberService cover 737253-001

Seite 31 - Grounding guidelines

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, and screws. These components are inc

Seite 32

4.Remove the hard drive.5. If it is necessary to disassemble the hard drive, perform the following steps:a. Position the hard drive with the connector

Seite 33

Reverse this procedure to install the hard drive.WLAN moduleDescription Spare part numberAtheros AR9485 802.11b/g/n WiFi Adapter 675794-001Broadcom BC

Seite 34 - Repair parts

iv Safety warning notice

Seite 35 - Description Spare part number

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The WLAN antenna cable labeled “1” connec

Seite 36

Reverse this procedure to install the WLAN module.Memory moduleDescription Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 12800,

Seite 37 - Hard drive

2.Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.34 Chapter 5 R

Seite 38

6 Removal and replacementprocedures for Authorized ServiceProvider partsCAUTION: Components described in this chapter should only be accessed by an au

Seite 39 - WLAN module

3.Detach the RTC battery (3) from the bottom cover. (The RTC battery is attached to the bottomcover by double-sided tape.)4. Remove the RTC battery.Re

Seite 40

Display assemblyDescription Spare part number11.6-inch, AG, SVA, LED TouchScreen display assembly (includes webcamera/microphonemodule and wireless an

Seite 41 - Memory module

3.Remove the left and right rear corner covers (3).The rear corner covers are included in the bottom cover spare part kit, spare part number730887-001

Seite 42

7.Release the display panel cable from the retention clips (4) and routing channel built into thebottom cover.8. Remove the four Phillips PM2.0×5.5 sc

Seite 43 - Provider parts

Reverse this procedure to install the display assembly.Power connector cableDescription Spare part numberPower connector cable (includes bracket) 7309

Seite 44

5.Release the power connector (6) from the clips and mold built into the bottom cover.6. Remove the power connector cable.Reverse this procedure to in

Seite 45 - Display assembly

Table of contents1 Product description ... 12

Seite 46

Bottom coverDescription Spare part numberBottom cover (includes left and right corner covers) 730887-001Before removing the bottom cover, follow these

Seite 47

3.Release the ZIF connector (3) to which the power button board ribbon cable is attached, and thendisconnect the power button board ribbon cable from

Seite 48 - Power connector cable

5.Remove the bottom cover from the top cover.Reverse this procedure to install the bottom cover.Power button boardDescription Spare part numberPower b

Seite 49

3.Remove the power button board (3) and cable.Reverse this procedure to install the power button board.Component replacement procedures45

Seite 50 - Bottom cover

TouchPad button boardDescription Spare part numberTouchPad button board (includes TouchPad cable, TouchPad button board cable, and TouchPadbutton boar

Seite 51

4.Remove the TouchPad button board (4) and cables.Reverse this procedure to install the TouchPad button board.Component replacement procedures47

Seite 52 - Power button board

Media card reader boardDescription Spare part numberMedia card reader board (includes cable) 730901-001Before removing the media card reader board, fo

Seite 53

Reverse this procedure to install the media card reader board.FanDescription Spare part numberFan (includes cable and cowling) 730903-001Before removi

Seite 54 - TouchPad button board

4.Remove the fan (4).Reverse this procedure to install the fan.50 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Seite 55

Monitor connector boardDescription Spare part numberMonitor connector board (includes cable) 730897-001Before removing the monitor connector board, fo

Seite 56 - Media card reader board

5 Removal and replacement procedures for Customer Self-Repair parts ... 26Component replacement procedures ...

Seite 57

3.Remove the monitor connector board (3) and cable.Reverse this procedure to install the monitor connector board.52 Chapter 6 Removal and replacemen

Seite 58

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with an AMD A6-1450 proc

Seite 59 - Monitor connector board

3.Release the speaker cable from the tabs (3) built into the system board.4. Remove the three Phillips PM2.0×4.5 screws (1) that secure the system boa

Seite 60

6.Remove the system board (3) by sliding it up and to the left an angle.Reverse this procedure to install the system board.Heat sinkDescription Spare

Seite 61 - System board

e.Media card reader board (see Media card reader board on page 48)f. Fan (see Fan on page 49)g.System board (see System board on page 53)Remove the he

Seite 62

Reverse this procedure to install the heat sink.SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers and cables) 730890-

Seite 63 - Heat sink

f.Fan (see Fan on page 49)g. System board (see System board on page 53)Remove the speakers:1. Remove the two Phillips PM2.0×3.75 screws (1) and the tw

Seite 64

7 Using Setup Utility (BIOS) and HPPC Hardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between al

Seite 65 - Speakers

3.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, selectExit Discarding Changes, and then press enter.4.

Seite 66

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using HP PC Hardware Dia

Seite 67 - Updating the BIOS

Remove everything and reinstall Windows ... 68Recovering using HP Recovery Manager ...

Seite 68 - Downloading a BIOS update

8 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.0 cm 11.4 inDepth 21.7 cm 8.5 inHeight 2.2 cm 0.9 inWeight 1.5 kg 3.7 lbsInput p

Seite 69

Hard drive specifications 500-GB, 5400-rpm* 320-GB, 5400-rpm*DimensionsHeight 7.0 mm 7.0 mmLength 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mmWeight 110 g

Seite 70 - 8 Specifications

9 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

Seite 71 - Hard drive specifications

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Seite 72 - 9 Backing up, restoring, and

Creating HP Recovery mediaHP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the comput

Seite 73

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

Seite 74 - Creating HP Recovery media

For more information, see Removing the HP Recovery partition on page 71.Using Windows Refresh for quick and easy recoveryWhen your computer is not wor

Seite 75 - Restore and recovery

3.Select Troubleshoot from the boot options menu.4.Select Reset your PC, and then follow the on-screen instructions.To use the Start screen:1.From the

Seite 76

Using the HP Recovery partition to recover a minimized image(select models only)The HP Recovery partition (select models only) allows you to perform a

Seite 77 - What you need to know

3.Select the optical drive or USB flash drive you want to boot from.4. Follow the on-screen instructions.Removing the HP Recovery partitionHP Recovery

Seite 79

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro

Seite 80

Country/region Accredited agency Applicable note numberFrance UTE 1Germany VDE 1Italy IMQ 1Japan METI 3The Netherlands KEMA 1Norway NEMKO 1The People&

Seite 81

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household

Seite 82 - 11 Recycling

IndexAAC adapter light 11AC adapter, spare part numbers18, 19action key 7antenna, location 4audio, product description 2audio-in jack 11audio-out jack

Seite 83

network 11RJ45 11Kkey components 7keyboard/top coverspare part numbers 15, 19,20keysaction 7esc 7fn 7Windows 7Lleft-side components 10light components

Seite 84

specificationscomputer 62hard drive 63system boardremoval 53spare part numbers 15, 19,53Ttools required 21TouchPad button 9TouchPad button boardremova

Seite 85

1 Product descriptionCategory DescriptionProduct Name HP Pavilion TouchSmart 11 Notebook PCProcessor AMD® A6-1450 1.40-GHz processor (1.00-GHz front-s

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